Effective Date: 05/12/24
Variety Christmas Savings Club Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws. This Privacy Policy explains how we collect, use, and protect your information and outlines your rights in relation to your data.
1. Who We Are
Variety Christmas Savings Club Ltd provides savings club services to help our customers budget and save for Christmas. We act as the data controller for the personal information you provide to us.
If you have any questions about this policy, please contact us:
Email: contactus@varietychristmasclub.co.uk
Address: 7 Bridge Street, Newton-le-Willows, WA12 9BE
2. The Data We Collect
We may collect, use, store, and transfer the following types of personal data:
- Identity Data: Your name, date of birth, and customer ID.
- Contact Data: Your address, email address, and telephone number.
- Financial Data: Payment information, including bank details (if applicable).
- Transaction Data: Details of your savings and orders with us.
- Marketing Data: Your preferences for receiving marketing communications.
- Technical Data: IP address, browser type, and other data collected via cookies (if applicable).
3. How We Collect Your Data
We collect your personal data in the following ways:
- Directly from you, when you complete forms on our website, in person, or over the phone.
- Automatically, through cookies and tracking technologies when you use our website.
- From third parties, such as payment processors, where necessary to provide our services.
4. How We Use Your Data
We process your personal data for the following purposes:
- To provide and manage your savings account.
- To process payments and manage transactions.
- To communicate with you about your account and orders.
- To comply with legal obligations, such as fraud prevention.
- To send you marketing communications (if you have consented).
We will only use your personal data where we have a lawful basis, such as your consent, to fulfil a contract, or to comply with legal obligations.
5. Sharing Your Data
We may share your personal data with trusted third parties, including:
- Payment processors for secure transaction handling.
- Delivery services to fulfil orders.
- Regulatory bodies or law enforcement agencies, as required by law.
- IT service providers who support our systems.
We require all third parties to respect the security of your data and to process it in accordance with the law.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
- Financial records are typically retained for 6 years to comply with tax regulations.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Access: You can request access to your personal data.
- Correction: You can request correction of inaccurate data.
- Erasure: You can ask us to delete your data (subject to legal obligations).
- Restriction: You can restrict the processing of your data.
- Data Portability: You can request your data in a structured, machine-readable format.
- Objection: You can object to data processing for direct marketing.
- Withdraw Consent: You can withdraw your consent at any time.
To exercise your rights, please contact us using the details provided above.
8. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include secure servers, encryption, and access controls.
9. Cookies
Our website may use cookies to enhance your browsing experience. For more details, please see our Cookie Policy [insert link if applicable].
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website, and we will notify you of significant changes where appropriate.
By using our services or website, you agree to this Privacy Policy. Thank you for trusting Variety Christmas Savings Club Ltd with your personal data.
